What is Decision Support?
As the internal and external pressure on organisations to perform continues to increase, it is not always possible to find a few colleagues to discuss or you don’t always have the time to think quietly. That is why an increasing number of technological tools are being used to support human decisions.
A decision support system is a software that supports trade-offs, judgement and actions within an organisation. In the past one needed to capture explicit knowledge in manually written decision rules. Since the availability of Big-Data one tries to find decision patterns through analysis or machine learning. Both of these approaches have their advantages as well as their disadvantages.